• Resolink IT Support

    IT MANAGED SERVICE

    Resolink IT Support (RITS) acts as a managed service provider who is responsible for offloading your daily information technology tasks - ranging from health check service to remedial service - under a committed service level (SLA). Within the service period, you will be offered support through e-mail, phone calls, remote and on-site support.

What do we do

We are Managed Service Provider

Service Overview

Equipment On-Loan Service

Physical Parts
Extra Hardware Rental

IMAC Services

Install, Move, Add, Change of Hardware

Continuity & Recovery

Automatic Asset Discovery
Windows Server healthiness management

Technical Support

Remote & Onsite Support
Expertise Advisory

Service FEATURES

Flexible price plans

We offer four different price plans.
Choose the plan according to your needs!

quick response

We respond to service request within an hour.

periodic record & report

We provide service logging for each support incidents.
It is completely transperent and trackable.

FLEXIBLE PRICE PLANS

We offer two different price plans.

Choose the plan according to your needs!

QUICK RESPONSE

We respond to service request within an hour.

PERIODIC RECORD & REPORT

We provide service logging for each support incidents.

It is completely transperent and trackable.

24x7 Technical Support

Ease Your Worries

We are always ready to address various technical issues, ranging from the management of softwares and hardwares to the support of systems. We ensure a smooth business operation.

On-site Support

Eradicate the Problem

Besides from remote support, we provide customers located in Hong Kong and Shenzhen with on-site support. For example, software and hardware borrowing, replacing and repairing.

ITSM(IT Service Management)

Manage IT Services Systematically

ITSM is a comprehensive supporting platform included in this category. It monitors the general operation of IT services within an organization and allows users to make real-time response so customers can report problems easily. A monthly report listing the incident log will also be generated so customers can track and make the right action accordingly.

Looking for consultation?


Tell us your needs.
We will get back to you soon.

正在尋找諮詢?


告訴我們你的需要
我們會儘快為你提供適當支援