What do we do
We are Managed Service Provider
Know More About Resolink IT Support (RITS)
Service Overview
Equipment On-Loan Service
Physical Parts
Extra Hardware Rental
IMAC Services
Install, Move, Add, Change of Hardware
Continuity & Recovery
Automatic Asset Discovery
Windows Server healthiness management
Technical Support
Remote & Onsite Support
Expertise Advisory
Service FEATURES
Flexible price plans
We offer four different price plans.Choose the plan according to your needs!
quick response
We respond to service request within an hour.
periodic record & report
We provide service logging for each support incidents.It is completely transperent and trackable.
FLEXIBLE PRICE PLANS
We offer two different price plans.
Choose the plan according to your needs!
QUICK RESPONSE
We respond to service request within an hour.
PERIODIC RECORD & REPORT
We provide service logging for each support incidents.
It is completely transperent and trackable.
24x7 Technical Support
Ease Your Worries
We are always ready to address various technical issues, ranging from the management of softwares and hardwares to the support of systems. We ensure a smooth business operation.
On-site Support
Eradicate the Problem
Besides from remote support, we provide customers located in Hong Kong and Shenzhen with on-site support. For example, software and hardware borrowing, replacing and repairing.
ITSM（IT Service Management)
Manage IT Services Systematically
ITSM is a comprehensive supporting platform included in this category. It monitors the general operation of IT services within an organization and allows users to make real-time response so customers can report problems easily. A monthly report listing the incident log will also be generated so customers can track and make the right action accordingly.
